Terms and Conditions
Terms and Conditions – Trips n Tours Ltd
Contact Information:
● Email: [email protected]
● Phone: 02108176461
Contact Us:
If you have any questions or require assistance, please contact us at:
● Email: [email protected]
● Phone: 02108176461
Trips n Tours Ltd | Email: [email protected] | Phone: 02108176461 TIDS: 96606171
General Guidance:
● Ensure travel dates and times are checked before confi rming your reservation.
● The customer is exclusively responsible for verifying the accuracy of all names on travel documents.
● Flight dates and times listed on the itinerary are the customer’s responsibility to verify.
● Trips n Tours Ltd does not hold responsibility for errors related to inaccurate details provided by the customer.
● Consequence: Any errors due to incorrect details provided may result in fl ight cancellation, fi nes, or inability to travel. The customer will bear all associated costs.
● A visa may be required for your itinerary. Obtaining all necessary visas is the customer’s responsibility.
● Consequence: Failure to secure the required visa will result in denied boarding or entry at your destination. Trips n Tours Ltd is not liable for such occurrences.
Important Guidelines Before Departure:
● Ensure all necessary travel documents are ready before departure.
● Trips n Tours Ltd assumes no responsibility for visa-related issues.
● Arrive at the airport at least three hours before your scheduled departure time.
● Any changes must be communicated at least 72 hours before the departure date.
● A copy of your passport is required before confirming your reservation.
● Availability of special meals, bassinets, and wheelchair services is subject to airline confirmation only.
● Any airline-imposed fees will be the customer’s responsibility.
● Confirm your flight with the local airline office, via the ‘Manage Booking’ section on the airline’s official website at least 72 hours before departure, and you can also call Trips n Tours Ltd on 02108176461.
● Consequence: Failure to confirm flights may result in automatic cancellation by the airline, with no refund or rescheduling options.
● Travel insurance is highly recommended to mitigate unforeseen travel risks.
● Consequence: Failure to obtain travel insurance may result in financial loss due to unforeseen disruptions such as medical emergencies, trip cancellations, or delays.
Ticket Policy:
● All tickets are non-changeable and non-refundable unless explicitly stated otherwise.
● Refunds or changes, if allowed, will be subject to the specifi c airline’s fare rules and penalties.
● Consequence: If your ticket is non-refundable or non-changeable, no refunds or itinerary changes will be allowed under any circumstances.
Terms and Conditions – Trips n Tours Ltd Page 1 of 3
Legal Disclaimer:
● Trips n Tours Ltd operates solely as an intermediary agent between passengers and service providers, including airlines, hotels, car rental agencies, and travel insurance providers.
● We are not liable for third-party service failures, including cancellations, schedule changes, or failure to provide contracted services.
● Force Majeure: Trips n Tours Ltd is not responsible for any loss, damage, delay, or failure in performance arising from acts of God, natural disasters, strikes, war, government regulations, pandemics, or unforeseen events beyond our control.
● Jurisdiction: Any disputes arising from these terms and conditions will be governed by New Zealand Law, and the courts of New Zealand shall have exclusive jurisdiction.
● Consequence: Legal claims against Trips n Tours Ltd must be fi led in New Zealand, and customers waive the right to fi le lawsuits in other jurisdictions.
US & Canadian Travel Information:
● For US travel, visit ESTA Visa Waiver Program (https://esta.cbp.dhs.gov/ ) .
● For Canadian travel, visit Canada ETA Information (http://www.cic.gc.ca/english/visit/eta.asp ) .
● Consequence: Failure to secure necessary documentation will result in denied boarding or entry into the respective country.
Data Protection Notice:
● Your personal data will be processed according to the privacy policies of the applicable carrier and reservation system provider (GDS).
● These policies can be reviewed at IATA Travel Center Privacy (http://www.iatatravelcenter.com/privacy ).
● Data Sharing: Data may be shared with airlines, hotels, insurance providers, or other relevant third parties necessary for the completion of your booking.
● Consequence: Refusing consent to data sharing may result in cancellation or inability to process bookings.
Booking Terms and Conditions:
● Review and accept all terms and conditions, travel dates, and names before payment.
● Passports must have at least six months’ validity.
● Customers are responsible for securing visas and re-entry permits.
● Check in at least three hours before fl ight departure.
● These terms apply to online, phone, and in-person bookings.
● No Liability for Errors in Third-Party Systems: Trips n Tours Ltd is not liable for errors, delays, or cancellations caused by third-party reservation systems.
Service Fees:
● Domestic booking change/cancellation fee: $50 per passenger.
● International booking change/cancellation fee: $100 per passenger.
● Cancellations due to schedule changes: $100 per passenger.
● Airline refund service fee: $100 per passenger per ticket.
● Airline re-issue fees are non-refundable.
● Credit card surcharges are non-refundable.
● Service fees are multiplied per ticket in multi-ticket reservations.
● Consequence: Service fees are non-negotiable and non-refundable, even in cases of airline-imposed cancellations or disruptions.
Liability Disclaimer:
● Trips n Tours Ltd is not liable for third-party service failures, force majeure, or uncontrollable events.
● Liability is limited under international conventions, including the Montreal Convention.
● Consequence: Customers agree to indemnify Trips n Tours Ltd against legal claims, fi nancial losses, or damages caused by third-party failures.
Schedule Changes:
● Passengers must confi rm their scheduled departure time at least 72 hours before their fl ight.
● Schedule changes are determined by the airline.
● Passengers must inform Trips n Tours Ltd of alternate fl ight options to apply changes.
Agreement and Indemnifi cation:
● By proceeding with a booking, customers agree to indemnify Trips n Tours Ltd against claims, losses, or damages arising from:
○ Misuse of services.
○ Violation of terms and conditions.
○ Negligence or misrepresentation.
● Customers acknowledge that Trips n Tours Ltd is not a direct service provider but acts as an agent or intermediary.
Disclaimer: The information contained in these Terms and Conditions is subject to change without notice. Trips n Tours Ltd acts solely as an agent for travel service providers and is not responsible for their actions, omissions, or service failures. All bookings are subject to the laws and regulations of New Zealand, and any disputes will be resolved under the jurisdiction of New Zealand Courts.
Copyright © 2025 Trips n Tours Ltd. All Rights Reserved.
Booking and Payment Terms
All bookings made through Travel Agency Offers are subject to availability and confirmation from the relevant service providers. Prices are subject to change without notice until the booking is confirmed.
Payment for bookings must be made in full at the time of reservation. We accept various payment methods, including credit/debit cards and PayPal. Please ensure that you review all booking details and terms before making a payment.